Cloud.bd.psu.edu  


Penn State Behrend Information Technology Services

Windows  Windows 8\10 Remote Desktop App (optional) MAC  iPad  Android    

Desktop as a Service (VDI) Service 

Information and Troubleshooting

For information or to request a personal virtual computer, please contact the Computer Center (x6018)


What is a personal virtual desktop?

-A dedicated personal system that no one else can access
-Data is protected within Penn State network
-Personal system can be accessed anywhere by internet.
-System can be accessed with a variety of different devices: Windows, iPad, MAC, or Android
-Entire system is backed up nightly


Windows

(This service requires Internet Explorer)

Accessing your VDI

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Desktop. (this is only required once a semester or when you change your Access account password)

Step 2:
Follow the Academic Remote Services link below to access your office computer. Please enter your account information using the following format:

psu-erie\youruserid
(Example: psu-erie\abc123)

Note: Any prompts for credentials need to have psu-erie\ included prior to your username.

Step 3: Select My Personal Computer.

 

 


Windows Remote Desktop App Instructions

Windows 10

Support note:  Microsoft has an issue with the Remote Desktop App and the copy\paste function.  If you need copy\paste, please follow the instructions for Windows to use the web interface with IE.

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Go to your Windows Store and search for the Microsoft Remote Desktop app and install

Step 3: Open the Microsoft Remote Desktop App and select the settings icon



Under "User Account" select "Add Account"

Enter your username and password: Example:
psu-erie\abc123  (you must enter your credentials using the format psu-erie\xxxxx)

Select "Save"





Configure the Gateway by going to
"Gateway" - select "Add"

Enter:
gateway.psu-erie.bd.psu.edu

Select your account in the "User Account" area

select "Save"




Step 4: Setup the RemoteLab settings by going to selecting  + and choosing to "Add remote resources"

Enter:
https://gateway.psu-erie.bd.psu.edu/RDweb/Feed/webfeed.aspx for the "Feed URL"

Select your account in the "User Account" area

Select "Find Feeds"






Step 5: Select "Desktops" and view the Academic Cloud Services ...please select "My Personal Computer

"Accept" the certificate prompt...



Step 6:
Log off your remote session when finished


Note:  Steps 1-4 are only required one time per semester for setup.  Once steps 1-4 are compete you can open the Remote Desktop App and select an Academic Cloud Service without prompts as noted in step 5.

 

 

Windows 8

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Desktop. (this is only required once a semester or when you change your Access account password)

Step 2:  Go to your Windows Store and search for the Microsoft Remote Desktop app

Step 3: Open the Microsoft Remote Desktop App and configure "Access RemoteApp and Desktop Connections" with "https://gateway.psu-erie.bd.psu.edu/RDWeb/Feed/webfeed.aspx" and your credentials

Example: psu-erie\abc123 

 

 

Step 4: Select "My Personal Computer"

 

 

iPad    

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Download and open the free Microsoft Remote Desktop app for iPad

Step 3: Configure the Remote Resources by going to Configuration -- Remote Resources

and enter the following:

URL: 
https://gateway.psu-erie.bd.psu.edu/rdweb/feed/webfeed.aspx
User Name:
psu-erie\youruserid



Choose:
Save

Step 4: Select "My Personal Computer"


MAC

Step 1: Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:
 Download and open the free Microsoft Remote Desktop app for iPad

Step 3:  Setup the Remote Resources settings by going to Remote Resources

Enter:
https://gateway.psu-erie.bd.psu.edu/webfeed.aspx

Enter your credentials: Example: psu-erie\abc123

Choose: 
Save

Note: Any prompts for credentials need to have psu-erie\ included prior to your username.




Step 5: Select "My Personal Computer" under Remote Resources





Android

Step 1:
Go to https://trusted.bd.psu.edu to setup your user account to use Remote Lab. (this is only required once a semester or when you change your Access account password)

Step 2:  
Download the free Microsoft Remote Desktop app for Android

Step 3:
Configure the Gateway by going to Settings -- Remote Resources

and enter the following:

URL:  
https://gateway.psu-erie.bd.psu.edu/rdweb/feed/webfeed.aspx
User Name: Name: psu-erie\youruserid











Note: Any prompts for credentials need to have psu-erie\ included prior to your username


Choose: Save (checkmark at top right)



Step 4: Select "My Personal Computer"